Disclaimer

General Information

City Culture is a brand owned and operated by Salty Media Production (opc) Pvt Ltd. City Culture operates as an event ticketing and discovery platform — connecting event organisers who create and sell tickets with attendees who discover and book those events across Indian cities. The information provided on cityculture.in is for general informational purposes related to event listings, ticketing, and platform operations.

While all platform content and event listing information is published in good faith, Salty Media Production (opc) Pvt Ltd makes no representation or warranty of any kind — express or implied — regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information published on the platform, including event details submitted by third-party organisers.

Event Attendance and Personal Safety

Purchasing a ticket and attending an event on City Culture is entirely voluntary and at your own risk. While we verify organisers, publish safety guidelines, and enforce platform conduct policies, we cannot guarantee the behaviour of all participants or control circumstances that arise during or after events.

Every attendee is responsible for their own safety, wellbeing, and decisions at events. We strongly encourage all ticket holders to:

• Read the full event listing and organiser details carefully before booking a ticket
• Exercise common sense and good personal judgment at all events
• Inform a trusted person of the event name, venue, and expected return time before attending
• Trust your instincts — leave any situation that makes you uncomfortable
• Never share sensitive personal information — home address, financial details, or daily routine — with people you have just met at an event

No Liability for User or Organiser Conduct

While City Culture maintains community guidelines, verifies organiser identity through KYC, and enforces platform policies, we cannot fully verify the background, intentions, or truthfulness of all users. We do not conduct comprehensive background checks or criminal record searches beyond our standard registration and verification process.

A verified organiser badge on City Culture confirms identity verification only — it does not constitute an endorsement of an organiser's character, capabilities, or trustworthiness beyond the platform's own policies. Similarly, a registered attendee account does not serve as a character reference for any individual.

Users and organisers found violating our community guidelines or platform policies will be removed promptly. However, City Culture is not liable for any harm, loss, or damage caused by such individuals prior to their removal.

Health, Fitness, and Physical Activity Events

Some events listed on City Culture by organisers involve physical activities — treks, cycling rides, adventure sports, camping, or outdoor experiences. Participation in such events requires adequate physical fitness and health awareness.

By purchasing a ticket and participating in a physical or adventure event, you confirm that:

• You are physically fit and healthy enough to participate in the specific activity
• You have no medical conditions that would make participation unsafe without disclosure
• You will disclose any relevant health concerns to the event organiser before the event begins
• You will carry any necessary medications, medical equipment, or first-aid supplies
• You understand and voluntarily accept the inherent physical risks involved in adventure and outdoor activities

City Culture and the event organiser are not responsible for injuries, health complications, accidents, or medical emergencies that occur during events. Attendees are solely responsible for their own health and safety decisions.

Travel and Transportation to Events

Attendees are responsible for their own transportation to and from event venues. City Culture does not provide, arrange, or manage transportation services unless explicitly stated and included as part of a specific event package. We are not responsible for:

• Travel arrangements made independently by attendees to reach event venues
• Carpooling or ride-sharing arrangements made between attendees outside the platform
• Accidents, delays, or incidents that occur during travel to or from an event
• Loss or theft of personal belongings during travel

Where an organiser includes transport as part of a ticketed event package, the organiser — not City Culture — is responsible for the safety and reliability of that transportation.

Personal Belongings and Valuables at Events

Neither City Culture nor the event organiser is responsible for the loss, theft, or damage of personal belongings at or during events. This includes but is not limited to:

• Mobile phones, wallets, bags, and other personal items
• Jewellery, watches, and valuable accessories
• Cameras, laptops, and electronic devices
• Vehicles, bicycles, or any personal mode of transportation parked near the venue

Attendees are advised to keep belongings secure and avoid bringing unnecessary valuables to events. Exercise common sense and stay vigilant about your personal items throughout the event.

Financial Transactions and Ticket Payments

All ticket purchases on City Culture are processed through our official checkout system. Ticket fees are subject to our Refund and Cancellation Policy. City Culture is not responsible for:

• Any financial transactions between users that occur outside of the official City Culture checkout — including direct UPI transfers, cash payments, or off-platform deals with organisers
• Personal loans, gifts, or money exchanges between attendees or between attendees and organisers
• Shared expense arrangements or cost-splitting deals made independently between users
• Financial disputes arising from transactions that occurred outside our platform

Always pay for tickets exclusively through City Culture's official checkout. If an organiser asks you to pay directly via UPI or cash outside our platform, do not proceed — report it to us immediately.

Photography, Videos, and Social Media

Events listed on City Culture may be photographed or recorded by the organiser and by City Culture for promotional purposes. By purchasing a ticket and attending an event, you consent to being photographed or recorded and to the reasonable use of such media by City Culture on our website, social media channels, and marketing materials.

If you do not wish to be photographed, please inform the event organiser at the very start of the event. The organiser will make reasonable efforts to accommodate this request.

City Culture is not responsible for photographs or videos taken independently by other attendees and shared on their personal social media accounts. We cannot control or remove content shared by third parties on platforms outside our own.

Event Listing Accuracy and Platform Content

While City Culture requires organisers to provide accurate event information and reserves the right to remove misleading listings, event details — including dates, venues, timings, activity descriptions, and included services — are primarily the organiser's responsibility. Details may occasionally change due to unforeseen circumstances.

City Culture reserves the right to:

• Remove or delist event listings that violate platform policies or contain false information
• Update platform features, pricing structures, or operational policies with reasonable notice
• Modify, suspend, or discontinue any aspect of the platform without prior notice
• Change platform fees or organiser payout terms with reasonable advance notice to affected organisers

City Culture is not liable for inconvenience, costs, or losses incurred due to event changes, cancellations, or platform modifications beyond our reasonable control.

External Links and Third-Party Services

Our platform integrates with or links to third-party services — including payment gateways, map providers, WhatsApp, and social media platforms. We have no control over and assume no responsibility for the content, privacy policies, or practices of these third-party services.

You acknowledge that City Culture shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of any third-party service accessed through or in connection with our platform. We encourage you to review the privacy policies of all third-party services you interact with.

Governing Law and Jurisdiction

This disclaimer and any disputes arising from the use of City Culture's platform or attendance at events listed on our platform shall be governed by the laws of India — including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and applicable Indian contract law. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra, India.

Limitation of Liability

To the fullest extent permitted by applicable Indian law, City Culture, Salty Media Production (opc) Pvt Ltd, its founders, team members, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages — or any loss of profits, revenue, data, goodwill, or other intangible losses — resulting from:

• Your purchase of tickets or participation in events listed on City Culture
• The conduct, omissions, or misrepresentations of any event organiser or third-party user on the platform
• Unauthorised access to or alteration of your account or personal data
• Platform downtime, technical failures, or interruptions to payment processing
• Any other matter related to the use of our services, whether arising from contract, tort, or any other legal theory

Changes to This Disclaimer

We reserve the right to update or modify this disclaimer at any time to reflect changes in our platform operations, legal requirements, or business model. Changes will be effective immediately upon posting on this page. Your continued use of City Culture after any such changes constitutes acceptance of the updated disclaimer.

Last updated: 13 November 2026